I received my np9261 a scant few hours ago. It booted up fine and after a rather lengthy first-time boot up of Vista Premium 64-bit, the cpu fan kicked in and basically started screaming. Turns out the fan is scraping against the fan case...I'm guessing the magnetic bearing has weakened or something and is not strong enough to keep the fan all the way up. It ceases to scrape if I hold the laptop at a bit of an angle. I took it apart, looked at it, and the spring inside is a little stretchy but otherwise ok.
Any ideas? I just paid close to 3 grand for a computer and my experience is being ruined by a $10 part. Very, very annoying. I'm sure XoticPC/Sager are not to blame, the thing likely got bumped about in shipping. I called XoticPC tech support but they had no clue. They had a hard time understanding that the fan in question was MAGNETIC and not a single unit. They are going to send me a new fan (and I really, REALLY hope they send the right one), but it's a little late. I got this thing over-nighted since I leave on deployment very soon...I may have a window of a week where I can get this fan delivered, if I'm lucky.
Overall, very disappointing and quite a sour experience. I'm sure once I get the fan replaced/fixed, I'll feel much better about my computer, but right now I'm so irritated I just needed to vent.
Anybody know anything about the fans in these Sagers? Is there a quick and easy fix, or do I really just need to replace the fan?
Any ideas? I just paid close to 3 grand for a computer and my experience is being ruined by a $10 part. Very, very annoying. I'm sure XoticPC/Sager are not to blame, the thing likely got bumped about in shipping. I called XoticPC tech support but they had no clue. They had a hard time understanding that the fan in question was MAGNETIC and not a single unit. They are going to send me a new fan (and I really, REALLY hope they send the right one), but it's a little late. I got this thing over-nighted since I leave on deployment very soon...I may have a window of a week where I can get this fan delivered, if I'm lucky.
Overall, very disappointing and quite a sour experience. I'm sure once I get the fan replaced/fixed, I'll feel much better about my computer, but right now I'm so irritated I just needed to vent.
Anybody know anything about the fans in these Sagers? Is there a quick and easy fix, or do I really just need to replace the fan?
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