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Can't get my NP5760 to start in Safe Mode

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  • Can't get my NP5760 to start in Safe Mode

    I tried to start my NP5760 on safe mode in order to update my video drivers but when I restart my laptop and click F8 or any button on the laptop's keyboard or my external keyboard the laptop freezes.

    But if I click a button to open up the BIOS window during the Sager loading screen I can access the BIOS window and once vista's loaded I can use the keyboard ok but not during that period between the Sager screen and the Vista loading bar.

    I think this might just be a vista thing?

    Also when the laptop shuts down improperly and I get the option to start windows normally, in safe mode, etc.. I can't move the selection or click enter, I have to wait the 30s in order for it to automatically start normally.

    any help greatly appreciated. I don't really need to update the drivers but would like to be able to get into safe mode if I'd need to someday.
    Eddie

  • #2
    Please contact our technical support department:

    1-877-645-9311 24/7 Domestic Tech Support
    1-800-741-2219 Mon-Fri 7:30-5:30 PST

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