• Welcome to XOTIC PC Forums! If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below.

Announcement

Collapse
No announcement yet.

Audio Problems

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Audio Problems

    Hi everyone, I bought a Sager NP5790 about 5-6 months ago and a week ago I plugged in my headphones in the headphone jack and didn't get any sound. It recognizes that I've plugged it in but it doesn't make any sound...I've tried the jack with several other headphones and my speakers too but nothing works.

    There are 2 other jacks that I can use as headphone jacks but their sound quality isn't the same as the headphone designated jack, and they don't get as loud.

    I've tried reinstalling drivers and nothing seems to work. Anyone have any idea how to fix this?

    Thank you!

  • #2
    Please contact technical support at 1-(800) 741-2219 (9AM - 5PM PST) OR 1-(877) 645-9312 (24/7 Domestic Tech Support)

    Comment


    • #3
      Sounds like a hardware issue to me . The headphone jack must`ve died due to electrostatic buildups .
      Sadly, if that is the case, a RMA will have to be issued and the mobo replaced.
      I would expect this to be the worst possible scenario though
      Personal Quote :
      Angelina can make your fps rise faster and faster.
      Your laptop will always lag next to her
      I would configure her with bigger...
      Na, she`s perfect.

      Comment

      Working...
      X