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DVD drive overheating?

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  • DVD drive overheating?

    Hi,

    I just purchased a Sager 5760. So far it's been great. But I've been running into an annoying problem with the DVD drive when trying to install programs.

    What I've noticed so far is that when the laptop is running for a little while, long enough for the laptop to feel warm, the dvd drive gets flaky and doesn't read some install disks.

    I powered it down and let it cool down, turned the machine back on, and magically it reads the same install disks.

    When it can't read the disks, it throws an error "not a win32 application".

    I'm running 64 bit Vista.

    Anyone else run into this problem?

  • #2
    Hello, I noticed you emailed in with this problem. I show another representative emailed you back on the next steps to get this fixed for you.

    Sorry to hear you are having a problem with this drive. We will get this taken care of right away for you
    Justin Nolte
    [email protected]
    http://www.xoticpc.com

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