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Screen Flaw

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  • Screen Flaw

    Just received my 5793 and notice a black line in the display, about 1/4 inch in length. It kind of looks like a tadpole with a head and tail. Is this dead pixels? What should I do?
    Gerri
    ---------------------------
    Sager NP5793
    1920x1200 screen resolution
    Intel® T9300 45nm "Penryn" Core™2 Duo 2.5GHz
    nVidia GeForce 8700GT DX10 (soon to be updated when the price drops some)
    4GB RAM
    200GB 7200RPM Hard Drive
    Windows Vista Home Premium 64-Bit

  • #2
    My experience with technology has taught me that it is riddled with problems. I am not quite sure what the problem is with your screen... but I always try every possible solution before jumping to the worse conclusion, in your case a TON of dead pixels. First thing I would do is to mess with the screen resolution, check the refresh rate, and perhaps reinstall some video drivers. If this doesn't have an effect, then I would call tech support. The worse scenario is that you were given a defective screen, which would need to be replaced. Hope you make some progress with your problem and good luck !
    Sager NP5792

    Microsoft Windows Vista Premium 64-Bit
    17" WUXGA
    Intel Core 2 Duo T7700 2.4GHz
    4 GB DDR2 667 RAM
    1 GB Intel Robson Turbo Memory
    500 GB 7200RPM Seagate Momentus HD
    nVidia GeForce 8800M GTX 512MB GDDR3

    FORUM TROLL 4 LIFE
    http://teamamerimixwcg.blogspot.com/...online_05.html

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    • #3
      I would recommend contacting technical support at 1-(800) 741-2219 (9AM - 5PM PST) OR 1-(877) 645-9312 (24/7 Domestic Tech Support)

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